iPhone 3G - third party apps won't start after reset - issues and workarounds
Thu, 2009-11-05 18:26 — chris
Twice in the last two days my iPhone 3G has not started properly (it gets to the white apple logo and no further).
In each case - a reset (press and hold both power and the main button until it stops) has allowed the phone to boot (albeit slowly - 2 mins or so).
But - once booted - it can only run the inbuilt apps - no third party apps run.
Last night I did a recover from backup. Today I did not want to go thru that again - it takes a long time.
Some googling has suggested that the phone loses some kind of authorization for apps. It suggests that adding a new free app or removing and re-adding an app can fix this.
It doesn't work for me over wlan or 3g. It does prompt for the password but the download never starts - and after a restart it just says "Unable to purchase".
Via iTunes and a USB cable it did work - simply removing an app then re-adding it (a sync required for each step) has re-enabled the apps.
I have no idea why the resets were needed (hope it's temporary) but at least this brings all the apps back without a full restore.
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Comments
thanks
Thanks. I started to panic. Downloaded a free app then all my other third party apps started working.
Awesome!
Thanx buddy, that tip made my day:) My frustration was at a scary level when I came across this page...
happened to me too!
This happened to me too! I tried the suggestion to download a free app and wella! everything started working as normal. Thank you for this suggestions. I'm so happy this worked for me.
Thanks!
This just started happening to me this afternoon and thought I was going to have to do a complete reload. Google was good enough to put your post near the top of the search I did and it worked like a charm!! Thanks for all the headache you saved me from having to figure this one out.
cool...thx for the tip.
cool...thx for the tip.
This has been happening to me
This has been happening to me also. I was overseas when it first happened so I took it into an Apple Store. They new nothing of the fault and just suggested that I re-synched the phone. Unfortunately, I was away for 3 weeks and didnt take my laptop as I only needed to use my iPhone!!!
Downloading a new app worked as did updating an app.
When I returned home the fault re-appeared so I tried a re-synch but my comp would even recognise the device!! I updated an app and all is now ok.
I will be writing to Apple as I think they should be able to troubleshoot this problem as it is hapeening to lots of people.
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