flexus

I was down at Trafikanten today to discuss Flexus ticket payment - money taken but no ticket :(

Apparently - I was the third person that day with this issue. Not exactly reassuring.

That said - the system is apparently clever enough that it can notice within a day or so a payment that it can't relate back to a ticket on a card, and will pay it back automatically. So - I should see it back in the next day - if not - I have a form to send in to claim it.

Tried to load a new month card onto my flexus card this morning. The ticket machine at Blindern was "Not in use" - but the one at Forskningsparken was active.

Insert flexus card - order a month card - adult price - pay by card.

Swipe the bank card and enter PIN - payment terminal says "Godkjent" (approved).

Ticket machine says "Betaling avvist" (payment refused).

Nothing Trafikanten can do until the payment goes from an anonymous reservation on my account to an actual transaction - and it's going to take another visit to Trafikanten in the centre of town too.

Steps to confuse a flexus card.

1. Have a ticket due to run out at 21:39 2nd feb
2. Add a new 30 day ticket on the 1st feb
3. Go to Ullevål Stadion on the 2nd at about 19:00
4. All validating machines "No valid ticket on card"
5. Payment machine shows both active ticket and new ticket and can in fact print out a receipt showing so

And there we have it - I'm confused.

Doesn't it seem strange that the new ticket system in Oslo seems to have parts that don't talk to each other?